Restoring a Deleted Record

Modified on Mon, 28 Jul, 2025 at 4:57 PM

Purpose


The restore function is used to recover records that have been deleted from the CGR platform. 


The purpose of this document is to provide clear and concise instructions for admin users on how to restore records that have been accidentally or intentionally deleted from the CGR system.



Steps by Step Guide To Restore a Record

  1. Navigate to Admin > Deleted Items in the Modules section.
    This will open a page displaying all deleted items from various modules.


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  2. Select the module from which you want to restore records.
    For example, the Risk module is selected in the screenshots below.


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  3. After selecting the module, you will see a list of deleted items from that module.
    Each entry includes details such as Deleted Reason, Deleted By, and Deleted At
    Note: You can use the search bar to quickly find specific records.
  4. To restore records:
    In the Actions column, click the reverse arrow icon next to the record you want to restore.


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