Who can view the versions of a record?
Who sees a record's change history by default, and how that can be narrowed
The short answer
By default, anyone with read access to a record can also read its versions. There is no separate permission to grant, and it is not limited to administrators. If you can open the record, you can see what has changed on it.
Versions show the changes made to a record. Each one keeps the previous and the current value of a field, along with who made the change and when.
Narrowing who can see them
The default can be changed, one module at a time. Access is restricted by team, so that only the teams you name can view version history. Administrators keep access either way. Leaving the setting blank means every team can see the history, which is the default behaviour.
If you cannot see a record's versions
- Check you can open the record itself. Without read access to the record there is nothing to show.
- Ask a colleague on a different team whether they can see it. If they can and you cannot, the module has been restricted by team.
- Speak to a system administrator in your organisation, who can raise it with Clew if the restriction needs changing.
▾How can I check the versions on a workflow? Open full article »
Related article
Where to find version history on a workflow, and how to read the changes it lists.
▾Team Management Open full article »
Related article
How teams are set up and who belongs to them, since version access is restricted by team where it is restricted at all.
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